Only administrators can add or update users. Follow these steps to add a new user to FleetPaths:

Step 1: Navigate to the Users Tab

1. Click Manage in the top menu.

2. Select Users from the dropdown to open the Users tab.

Step 2: Choose How to Add a User

FleetPaths offers two options for creating new users:

• Add User and Send Email: This method automatically sends a welcome email to the new user’s email address. The email contains a temporary password and login instructions.

• Add User: This method creates a new user without sending an email. You’ll need to provide the password to the user manually.

Recommendation: We suggest using the Add User and Send Email option for a smoother onboarding experience.

Step 3: Fill in User Details

1. Ensure the Username and Email fields match the user's organization email address.

2. Enter the user’s Cell Number. This field is mandatory but will only be used if Multi-Factor Authentication (MFA) is enabled.

3. Assign a Role:

   • Admin: Grants access to the Map, Manage, and Customize tabs.

   • User: Grants access only to the Map tab on selected portals.
     

4. Click Add User.​

Step 4: New User Logs In

1. The new user will receive an email with their temporary password.

2. They should log in to FleetPaths using the credentials provided in the welcome email.

3. Upon their first login, they will be prompted to set a permanent password.

That’s it! The new user is now ready to use FleetPaths.